Customer Portal Development

Give customers a place to help themselves.

A branded portal where customers track orders, raise tickets, download invoices and renew - without picking up the phone.

Your brand, your domain
Orders, invoices, tickets, renewals
SSO + multi-user accounts
Embed inside your existing app
Mobile-first design
Razorpay/Stripe baked in

Get a quote See pricing

portal.yourbrand.com

Hi Priya 👋

Open orders

₹2,300

Due

Open ticket

28 May

Renewal

📦

Order #4521Out for delivery

Today

🧾

Invoice INV-118Download PDF

Paid

Why a customer portal

Deflect 40% of support - lift CSAT at the same time.

Branded & embedded

Your colours, your domain, your logo. Or embed inside your existing app.

Secure by default

SSO, 2FA, role-based access, audit logs - passes most enterprise security reviews out of the box.

Mobile-first

Looks beautiful on every device. Optional native wrapper for App Store / Play Store.

What we build in

Six features at the core.

Order tracking

Real-time order status with carrier integrations (Delhivery, Shiprocket, Bluedart, FedEx).

Invoices & payments

One-click invoice download, online payment via Razorpay/Stripe, GST-compliant.

Ticket system

Raise & track tickets - feeds directly into your Service CRM agent queue.

Renewals & subscriptions

Auto-reminders, one-click renewal, plan upgrade/downgrade, cancellations.

Multi-user accounts

Company accounts with role-based access - admins, accounts, regular users.

Notifications

In-app + email + WhatsApp updates on every order, invoice, ticket update.

Embed or standalone

Build it as a standalone site or drop into your existing app.

White-labeled SaaS portal at portal.yourbrand.com - or a React micro-frontend embedded inside your dashboard.

Standalone domain + branding
Embed via iframe or web component
Single sign-on with your IdP
Multi-tenant ready
Theme switcher (per customer)

yourbrand.com (with portal embedded)

42%

Ticket deflect

4.8

CSAT

78%

Self-renew

12s

Load time

FAQ

Customer Portal build questions.

How long does a build take?

6–10 weeks for a solid v1 with orders, invoices, tickets and basic profile. Add subscriptions/multi-user/SSO in 2–4 more weeks.

Will it integrate with our existing app/website?

Yes - embed via web component or iframe, or build it as a separate React micro-frontend with SSO into your main app.

What about payments?

Razorpay, Stripe, PayU, PhonePe - pick one or several. GST-compliant invoicing with auto-generation.

Multi-language?

Yes - built-in i18n. We typically launch with English + 1–2 regional languages and add more as you scale.

Is it secure?

SSO, 2FA, RBAC, audit logs, OWASP-compliant by default. Pen-test ready.